Why Lease with MQ Realty?

• Privacy Policy – MQ Realty Pty Ltd

  1. Introduction

  MQ Realty Pty Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in a responsible and transparent manner. This Privacy Policy explains how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

  2. What Information We Collect

  We may collect personal information including, but not limited to:

  • Your name

  • Phone number

  • Email address

  • Property preferences and enquiry details

  • Inspection attendance records

  • Information provided during sales, leasing or appraisal enquiries

  This information may be collected in person, via QR code sign-ins, online forms, email, phone, social media or third-party platforms such as CRM systems.

  3. How We Collect Personal Information

  Personal information is collected when you:

  • Register for an open home or inspection

  • Enquire about a property

  • Request an appraisal or market information

  • Communicate with us by phone, email or digital platforms

  • Engage with our marketing campaigns

  4. How We Use Your Information

  We collect and use personal information for purposes including:

  • Contacting you about a specific property or enquiry

  • Providing real estate services and market updates

  • Marketing properties and services that may be of interest to you

  • Managing client relationships and transactions

  • Complying with legal and regulatory obligations

  5. Disclosure of Personal Information

  We may disclose your personal information to:

  • Sales agents or staff within MQ Realty

  • Service providers who assist us in delivering real estate services (e.g. CRM, marketing platforms)

  • Government or regulatory bodies where required by law

  We do not sell or trade personal information, and we do not disclose information to unrelated third parties.

  6. Storage and Security

  We take reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure. Information is stored securely in electronic systems and, where applicable, protected by access controls and secure software platforms.

  7. Access and Correction

  You may request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete or out of date. Requests can be made by contacting us using the details below.

  8. Marketing Communications

  You may opt out of receiving marketing communications from us at any time by:

  • Using the unsubscribe option in our communications, or

  • Contacting us directly

  9. Complaints

  If you believe we have breached your privacy or mishandled your personal information, you may contact us directly. We will respond promptly and work to resolve your concern.

  10. Contact Us

  For privacy enquiries, access requests or complaints, please contact:

  MQ Realty Pty Ltd
  Email: [email protected]
  Phone: 02 9025 6688

   

  This Privacy Policy may be updated from time to time. The latest version will be made available upon request or via our website.